MN3117 Organizational Processes

The purpose of this course is to provide the conceptual framework and skills needed to manage and lead organizations. The focus will be on three levels of skills needed to manage modern organizations: skills needed to manage individuals, skills needed to manage teams, and skills needed to manage the organization as a whole. It focuses on the organization of the future, identifies its characteristics, and explores the implications for living in, managing, and leading such an organization. The course also focuses on skills such as negotiating, cross-cultural communication, and teamwork. It examines the creation of the structures needed within the firm and the alliances, learning, and change practices needed to maintain global leadership. PREREQUISITE: NONE

Lecture Hours

4

Lab Hours

0

Course Learning Outcomes

Students who successfully complete this course will be able to: 

• Analyze organizational systems. 
• Understand team processes and design effective teams. 
• Motivate people using expectancy theory and concepts of intrinsic needs and values. 
• Frame messages with the audience in mind. 
• Lead problem solving and decision-making groups. 
• Manage conflict and employ positive negotiation skills. 
• Foster creativity and manage change.