IS4220 Technology Enabled Process Improvement

The focus of this class is on practical application of Business Process Reengineering (BPR), lean six sigma (L6S) and TQL principles to enable innovative redesigns of core defense processes. These tools are principles that define a set of heuristics or "rules-of-thumb" that help the analyst accomplish the transformational goals required in dramatically changing core processes to create greater value. The course makes use of process analysis and measurement methodologies to ensure productivity increases as a result of the process redesigns. The students will define an existing process, model it in simulation software and analyze the current state. Then through the application of learned principles, demonstrate the application of IT to the process and compare the before and after to determine impact.


IS3200 and IS4031, or consent of the instructor

Lecture Hours


Lab Hours


Quarter Offered

  • Winter
  • Summer